Celtedge

Property Management

Work orders, a tenant portal with building announcements, and maintenance tracking—all in one platform.

Add Property Financials:

Track costs and billbacks for every work order.

Work Order Management

Complete lifecycle management from request to resolution

Work Order Creation

Create work orders with categories, priorities, and detailed descriptions. Assign to staff or vendors.

Status Tracking

Track work orders through customizable status workflows. See what's open, in progress, or complete.

Assignment & Scheduling

Assign work to internal staff or external vendors. Set due dates and track completion.

Notifications

Automatic email notifications for assignments, status changes, and updates.

Photos & Attachments

Attach photos, documents, and files to work orders for complete documentation.

PDF Export

Generate professional PDF reports for work orders, perfect for vendor communication.

Search & Filter

Find any work order instantly by property, unit, category, priority, or status.

Priority Levels

Emergency, High, Medium, Low. Set priorities and handle urgent issues first.

Custom Categories

Organize work orders by your categories—plumbing, electrical, HVAC, appliances, etc.

Tenant Portal

Self-service requests and building announcements for tenants

Mobile-Friendly Requests

Tenants submit requests from any device—no app download required.

Status Visibility

Tenants can check the status of their requests anytime, reducing phone calls.

Photo Upload

Tenants can attach photos when submitting requests to help diagnose issues.

Emergency Flagging

Tenants can flag emergencies, triggering priority handling and notifications.

Email Notifications

Automatic updates when work orders are received, assigned, and completed.

Secure Access

Each tenant gets secure login credentials for their unit.

No App Required

Works on any device. No app to download or update.

Optional Branding

Add your property logo to the tenant portal for a professional look.

Announcements

Post a notice to the whole building or chosen units. Tenants get it by email and see it in the portal. Publish now or schedule it.

Maintenance Documentation

Build complete maintenance history for every property

Maintenance Records

Document all maintenance work with technical details, labor hours, and materials used.

Work Performed Notes

Capture what was done, parts replaced, and recommendations for future work.

Before/After Photos

Document condition before and after work for compliance and disputes.

Property History

View complete maintenance history for any property or unit.

Searchable Records

Find past work by property, category, vendor, or date range.

Report Generation

Generate maintenance history reports for owners or compliance audits.

Property & Unit Management

Organize your entire portfolio in one place

Property Profiles

Complete property records with addresses, units, and key details.

Unit Management

Track individual units, common areas, and building systems.

Contact Directory

Store tenant, vendor, and contractor contacts linked to properties.

Custom Categories

Define work categories specific to each property's needs.

Property Teams

Assign staff and set permissions per property.

Platform

Cloud-Based

Access from anywhere, any device. No software to install.

Enterprise Security

Encrypted in transit, with access set per property and per user.

Mobile Responsive

Full functionality on phones and tablets.

Pricing

Pay for the features you use. We'll put together a quote based on your needs—no hidden fees, no surprises.

Questions?

We're happy to walk you through the product or answer any questions you have.

See how a request moves

It arrives with the facts

A request comes in with what the team needs to act: what is wrong, where, how urgent, who owns it and when it is due. Nobody has to call back to ask which suite.

One thread from report to repair

A tenant reports a problem, the team assigns it, and every update stays on the work order. Nobody chases emails to find out where a job stands.

Tell the whole building at once

A water shut-off, a lobby refresh, holiday hours: write it once, choose who it is for, and every tenant with portal access gets it by email and sees it in their portal.